Installing and commissioning a Fronius Reserva: a comprehensive guide

Fronius Reserva battery installed alongside a GEN24 Plus inverter in a home
Fronius Reserva battery alongside a GEN24 Plus inverter. Image: Fronius International GmbH.

A Fronius Reserva battery is not installed on its own: it forms part of a system in which the inverter, the energy meter and —if you want a backup system— the switching components must be carefully selected and properly interconnected.

This guide sets out the requirements and steps as set out in the official Fronius documentation. This is not a substitute for the equipment manual or a qualified installer: The installation must be carried out by authorised personnel, and the necessary arrangements must be made with the supplier.

1. What you need before you start

Element What’s it worth? Note
Hybrid inverter Fronius Primo GEN24 Plus, Symo GEN24 Plus or Verto Plus, including SC versions The suffix Plus indicates battery input. A GEN24 without ‘Plus’ does not support storage
Energy meter Smart Meter 63A-1, 63A-3, 50kA-3 · Smart Meter TS 100A-1, TS 65A-3, TS 5kA-3 · Smart Meter IP Essential: measures consumption and mains power
Battery Reserve 6.3 / 9.5 / 12.6 / 15.8 Compatibility depends on the inverter

Two points about meters that are often overlooked:

  • The Smart Meter 50kA-3 and the TS 5kA-3 They require current transformers with an output of 5 A.
  • The IP Smart Meter requires transformers with an output of 333 mV.

Choosing the wrong transformer is a common mistake, and it is not detected until the system is commissioned.

2. Check compatibility before buying

Primo GEN24 Plus inverters (single-phase) only support Reserve 6.3 and 9.5. They are not compatible with either the 12.6 or the 15.8, regardless of their power rating. If you need more than 9.45 kWh, you will need a three-phase inverter.

And the charging and discharging power is not determined by the battery alone: it is determined by the combination. This is the official table of nominal DC power:

Primo GEN24 Plus (single-phase)

Investor Reserve 6.3 Rating: 9.5 12.6 15.8
Primo GEN24 3.0 Plus 3.0 kW 3.0 kW
Primo GEN24 3.6 Plus 3,6 kW 3,6 kW
Primo GEN24 4.0 Plus 4.0 kW 4.0 kW
Primo GEN24 4.6 Plus 4,5 kW 4.6 kW
Primo GEN24 5.0 Plus 4,5 kW 5.0 kW
Primo GEN24 6.0 Plus 4,5 kW 6.0 kW
Primo GEN24 8.0 Plus 4,5 kW 6.75 kW
Primo GEN24 10.0 Plus 4,5 kW 6.75 kW

Symo GEN24 Plus (three-phase)

Investor 6.3 9.5 12.6 15.8
Symo GEN24 3.0 Plus 2.56 kW 3.0 kW 3.0 kW 3.0 kW
Symo GEN24 4.0 Plus 2.56 kW 3.84 kW 4.0 kW 4.0 kW
Symo GEN24 5.0 Plus 2.56 kW 3.84 kW 5.0 kW 5.0 kW
Symo GEN24 6.0 Plus 4,5 kW 6.0 kW 6.0 kW 6.0 kW
Symo GEN24 8.0 Plus 4,5 kW 6.75 kW 8.0 kW 8.0 kW
Symo GEN24 10.0 Plus 4,5 kW 6.75 kW 9.01 kW 10.0 kW
Symo GEN24 12.0 Plus SC 4,5 kW 6.75 kW 9.01 kW 11.26 kW

Verto Plus (commercial three-phase)

Investor 6.3 9.5 12.6 15.8
Verto Plus 15.0 2.56 kW 3.0 kW 3.0 kW 3.0 kW
Verto Plus 17.5 2.56 kW 3.84 kW 4.0 kW 4.0 kW
Verto Plus 20.0 2.56 kW 3.84 kW 5.0 kW 5.0 kW
Verto Plus 25.0 4,5 kW 6.0 kW 6.0 kW 6.0 kW
Verto Plus 30.0 4,5 kW 6.75 kW 8.0 kW 8.0 kW
Verto Plus 33.3 4,5 kW 6.75 kW 9.01 kW 10.0 kW

How to read these tables. A surprising fact: with a Symo GEN24 10.0 Plus, a Reserva 6.3 only delivers 4.5 kW, whilst a 15.8 delivers 10 kW. Fitting a small battery to a large inverter limits the backup power, not just the runtime. If the aim is to power high-demand loads whilst cutting, capacity matters just as much as kWh.

These figures refer to direct current power. The alternating current power reaching the loads is slightly lower, as the inverter’s efficiency must be taken into account.

Which Reserva battery is compatible with each inverter? Investor 6.3 9.5 12.6 15.8

Primo GEN24 Plus Single-phase · 3.0 to 10.0 kW

Symo GEN24 Plus Three-phase · 3.0 to 12.0 kW · including SC versions

Verto Plus Commercial three-phase · 15.0 to 33.3 kW

The single-phase Primo does not support Reserva 12.6 or 15.8, regardless of their power rating. For outputs exceeding 9.45 kWh, a three-phase inverter is required.

Compatibility between Fronius inverters and Reserva battery capacities. Prepared by FVComponentes based on Fronius’ technical documentation.

3. Location: where it’s allowed and where it isn’t

In this case, the manual is much more restrictive than is generally assumed.

Environmental conditions

  • Indoors or in a sheltered outdoor area (for example, under an eave). It is not suitable for outdoor use without protection.
  • IP65. It is not completely watertight and must not be submerged.
  • Ambient temperature: −20 to +55 °C for the Reserva, −20 to +50 °C for the PRO.
  • Humidity: 5 to 95 %. Maximum altitude: 2,000 m.
  • Avoid direct sunlight so that it heats up as little as possible.

Site requirements

  • Area durable and non-flammable (brick or concrete)
  • Effective ventilation to the outside if there is not enough space
  • 300 mm clear space on both sides from the battery
  • At least 2 metres away from sources of heat (max. 60 °C) and away from flammable, explosive or chemical materials
  • Controls must remain accessible
  • It must not be covered or installed inside enclosures

Where the manual expressly prohibits its installation

This list is surprising, and constitutes grounds for the warranty to be voided:

  • Areas with ammonia, caustic vapours, acids or salts: stable ventilation systems, chemical plants, tanneries
  • Premises with farm animals (horses, cattle, sheep, pigs), stables and adjoining outbuildings
  • Warehouses in hay, straw, chopped fodder, concentrated feed or fertiliser
  • Greenhouses
  • Storage and processing of fruit, vegetables and wine-making products
  • Food preparation premises grain, green fodder and animal feed

If your project involves crop or livestock farming — which is common in self-consumption — the location must be carefully considered.

4. Space and weight

Model Height × width × depth Weight
Reserve 6.3 890 × 772 × 176 mm 86.5 kg
Rating: 9.5 1,140 × 772 × 176 mm 120 kg
Reserve 12.6 1,390 × 772 × 176 mm 153.5 kg
Reserve 15.8 1,640 × 772 × 176 mm 187 kg

At 176 mm deep, the tower fits into narrow corridors and rooms. But 187 kg In the large configuration, a firm floor is required: each module weighs 33.5 kg and is stacked on top of the base.

5. How to assemble the tower

  1. Position the base plate 40–60 mm from the wall, at the same time, and levelling it by turning the adjustable feet using a 17 flat-bladed spanner.
  2. Stack the modules side by side until they click into place on both sides with an audible click. That click confirms that the module has made contact correctly.
  3. Place the battery management system (BMS) on top of the last module, also until you hear the click.

Safety during assembly

  • At least two people for lifting and positioning
  • Use the built-in carrying handles
  • PPE: insulating gloves, safety goggles and protective clothing
  • Remove watches, bracelets and rings: There are high-voltage connections
  • Clean terminals: a lint-free cloth and without cleaning products

Regarding earthing: The modules are already connected to one another via a common earth connection, which ensures equipotentiality. An additional earth connection is neither required nor permitted on individual modules. The protective conductor is secured using the M4x10 TX20 screw supplied, to 3 Nm of torque.

6. Communications: the cabling that determines whether it works

The backup system does not simply connect to the mains; it needs to communicate with the inverter.

  • Inverter ↔ battery: 4-pole shielded cable, CAT5 or higher, Modbus RTU (RS485)
  • Inverter ↔ Smart Meter: CAT5 or higher, Modbus RTU (RS485)
  • Inverter ↔ IP Smart Meter: Modbus RTU or Modbus TCP via WLAN or LAN

Cable specifications

Connection Specification
Data communication RJ45, minimum CAT 5 STP shielded. Maximum 30 m
Inverter ↔ battery cable Maximum 40 m
DC cables They must comply EN 50618 or IEC 62930
DC terminals (PRO Reserve) Stäubli MC4 EVO STO, 6 or 10 mm², stripped to 7 mm
Protective conductor Tinned copper 2.5–6 mm², 4 mm drill bit, 3 Nm

Cables that do not comply with EN 50618 or IEC 62930 have a lower current-carrying capacity, and it is the installer’s responsibility to ensure they are correctly sized.

The two DC connection systems are not interchangeable. Images: Fronius International GmbH.

Four factors that cause commissioning to fail

  1. Termination resistors. They are configured using microswitch (DIP) in the battery and come enabled by default (ON). You need to check them depending on whether the system has a single battery or several in parallel. This is the number one cause of intermittent communications.
  2. Updated firmware in the inverter and battery. With outdated versions, the battery may not be recognised.
  3. The DC connection depends on the inverter. Amphenol is used with GEN24 Plus; with Verto Plus, MC4 EVO STOR.
  4. The The smart meter connects to the 10-pin connector, pins M0+, M0− and GND.

What do the battery LEDs tell you?

Indications Meaning
Charging LEDs are lit SoC level: < 25 %, < 50 %, < 75 %, < 100 %
Flashes once per second Battery loading
It flashes twice a second Getting started o connecting to the inverter
Permanent power supply Stable, achieved state

7. Choose the backup option

You need to make a decision before buying equipment, because Only one variant can be implemented. They do not go together.

The three backup options: you can only choose one

PV Point Built into the inverter A powered socket only whilst the power is cut off Single-phase, up to 3 kW Optional battery 30 mA Type A residual current device No extra components Not available on Verto Plus

PV Point Comfort Accessory A powered socket on an ongoing basis Single-phase, up to 3 kW Optional battery 30 mA Type A residual current device + 13 A circuit protection Not available on Verto Plus

Full Backup Backup Switch / Controller Feeds everyone housing Single-phase and three-phase Battery required Contactors or relays additional assistants Not on the Symo GEN24 3.0–5.0

Comparison of the three backup options. Produced by FVComponentes based on Fronius’ technical documentation.

PV Point (built-in)

  • A powered socket during the power cut
  • Single-phase, up to 3 kW. Battery optional
  • Requires 30 mA Type A residual current device
  • No additional components are required: it comes as standard with the inverter

PV Point Comfort

  • One shot continuously fed, as a backup and in parallel with the grid
  • Single-phase, up to 3 kW. Optional battery
  • Requires 30 mA Type A residual current device y 13 A circuit breaker

Full Backup

  • Feed the whole house, single-phase and three-phase
  • Manual or automatic switching
  • Requires a battery — it is not optional
  • Requires additional contactors or auxiliary relays
  • The requirements vary depending on the country and the distributor

Two important restrictions:

  • PV Point and PV Point Comfort are not available on the Verto Plus. With Verto, the only option is Full Backup.
  • Full Backup is not available on the Symo GEN24 3.0, 4.0 and 5.0 Plus.

For a Full Backup, the Backup Controller and the Fronius Backup Switch They allow for automatic or manual switching and are installed directly in the switchboard, without the need for an external switch box.

8. How failover works

The purpose of switching is disconnect the property from the mains before operating in island mode. This is not just a regulatory whim: it prevents power from being supplied to a circuit that maintenance staff may be working on.

In normal operation, the disconnect contactors are closed and the house is connected to the grid.

When the power cut occurred, the power supply to the coils is automatically cut off. The contactors open, completely disconnecting the system from the mains supply. The feedback contacts change state; the inverter detects this and activates the backup relay, which keeps the contactors open. Thus, if the grid is suddenly restored, the system does not couple in parallel in an uncontrolled manner.

On the Symo GEN24 Plus, the switching time is less than 90 seconds, up to a maximum of 3,680 W per phase and a peak of up to 12,100 VA.

The control wiring is carried out using shielded cable 8-pole CAT5-7 (8 × 0.5 mm²), on the 16-pin connector of the investor.

9. Step-by-step set-up

Firstly: apply tension in the correct order

  1. Set the battery DC isolator set to «On»
  2. Close the disconnector cover until you hear the click and secure it with the screws
  3. Connect the circuit breaker and put the DC disconnector on the inverter set to «On»

Option A — using the Fronius Solar.start app

  1. Download and install Fronius Solar.start
  2. Open the inverter’s access panel by touching the sensor. The communication LED is flashing blue
  3. Open the app and Scan the QR code on the inverter’s rating plate
  4. Add the battery via the inverter interface

Option B — via a web browser using Wi-Fi

  1. Open the access point by touching the sensor
  2. Connect to the network FRONIUS_ + serial number. The password is on the inverter’s rating plate
  3. Open in browser 192.168.250.181
  4. Insert the battery

If you’re using Windows 10: To enter the password, you must first click the link «Connect using a network security key instead». Otherwise, you won’t be able to type it in.

Option C — via Ethernet cable

  1. Connect the inverter via LAN1 with CAT5 STP cable or higher
  2. Open the access point by touching the sensor
  3. Open in browser 169.254.0.180

Access to the device settings

Menu settings Equipment configuration Only trained staff can carry them out: they require log in as the «Technician» user».

Update the firmware

  1. Access the inverter interface and log in
  2. Go to System > Update
  3. Drag the firmware file into the field shown

Updates can be found on the product page and in the Download Search section on fronius.com.

10. Maintenance, and the 7-day period that can ruin the battery

The battery is maintenance-free. Repairs are carried out only by specialist technical staff.

Cleanliness: A damp cloth if necessary. Never use cleaning products, abrasives or solvents.

And now for the most important piece of information in the manual, which almost nobody knows:

If the battery falls below its minimum charge level, it must be recharged within 7 days. Once this period has elapsed, the modules may suffer irreparable damage due to a complete discharge.

The forced reload Charging takes place automatically using solar or mains power when the minimum SoC is reached, provided that two conditions are met: the The DC isolator is in the «On» position» and the The inverter is connected to the mains.

This has a serious practical implication: if you leave the system switched off whilst you are away for a long period —a second home that is closed off in winter, a building site that has come to a standstill— and if the battery falls below the minimum level whilst the isolator is open, it cannot protect itself. Status messages appear on the inverter’s interface, and on Fronius Solar.web allows you to set up email alerts. Turn them on.

Dark start

If the battery has switched off due to deep-discharge protection, it will not start on its own: you need to black screen on start-up by manually setting the DC isolator to «On». The same applies when starting emergency power mode following a power cut: the inverter requires power from the battery and this must be supplied manually.

Before working on the battery: All status LEDs must be completely switched off, and you have to wait for the inverter’s capacitors to discharge.

11. Monitoring and optimisation

The entire system is monitored from Fronius Solar.web: solar generation, battery charging and discharging, and household consumption.

And there’s a feature that helps you get the most out of your battery if you’re on an index-linked tariff: the Fronius Energy Cost Assistant. Use AI to analyse your electricity generation, consumption and prices in order to charge the battery from the mains when the electricity tariff is low and use it when it goes up.

12. Expand the system at a later date

Fronius Reserva battery installation kit with two towers in parallel
Set-up of two towers in parallel using the mounting kit. Image: Fronius International GmbH.

The Reserve is modular, comprising two levels: 2 to 5 modules inside the tower, preserving the BMS and the base, and up to 4 batteries in parallel.

However, the expansion has the same limitation as the initial installation: The Primo GEN24 Plus does not support versions higher than Reserva 9.5. If you’re planning to grow, that decision needs to be made when choosing an investor, not afterwards.

Frequently asked questions

Can I install a Reserva 15.8 with a Primo GEN24 Plus?

No. Fronius limits the Primo GEN24 Plus to the 6.3 and 9.5 configurations. For 12.6 or 15.8, you’ll need a Symo GEN24 Plus or a Verto Plus.

Do I absolutely have to have a smart meter?

Yes. The meter provides the inverter with information on the property’s energy consumption and grid energy. Without it, surplus energy management and battery charging do not work properly.

Can I run PV Point and Full Backup at the same time?

No. Only one backup variant can be implemented per installation.

Does the battery work without a backup configured?

Yes. It stores energy and increases your self-consumption as normal. What it won’t do is power the house during a power cut.

What happens if I leave the house locked up for several months?

This is the risk scenario. If the battery voltage falls below the minimum level and the isolator switch is open or the inverter is switched off, forced recharging cannot be carried out. If the modules remain below the minimum temperature for more than 7 days, they may suffer irreparable damage. Change your operating system and enable email notifications on Solar.web.

How long does it take to switch over when the power goes out?

With the Symo GEN24 Plus, it takes less than 90 seconds to start up in stand-alone mode.

What is the maximum cable length between the inverter and the battery?

40 metres. And the communication cable: 30 metres at most, minimum CAT 5 shielded.

Can anyone install it?

No. The installation must be carried out by an authorised installer, and the switchover to backup power must be agreed with the electricity supplier.

Do you have any queries about your project?

At FVComponents we are Fronius System Partner and Official Service Partner in Spain. If you’re sizing a system with a backup and want to check the inverter–battery–meter combination before buying, please get in touch and we’ll go through it with you.

You might also be interested in our Comparison between Fronius Reserva and Reserva PRO and the guide to batteries compatible with the Fronius GEN24 Plus.

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